body {
    font-family: "Inter", "Segoe UI", Tahoma, sans-serif;
    color: #1f2937;
}

.survey-bg {
    background:
        radial-gradient(circle at 0% 0%, rgba(124, 58, 237, 0.12) 0, transparent 32%),
        radial-gradient(circle at 100% 0%, rgba(37, 99, 235, 0.14) 0, transparent 28%),
        linear-gradient(180deg, #f5f8ff 0%, #f8fbff 100%);
}

.dashboard-bg {
    background: #eef2f8;
}

.metric-card {
    border: 1px solid #e8edf5;
    box-shadow: 0 8px 18px rgba(40, 52, 84, 0.07);
    border-radius: 0.85rem;
}

.metric-card small {
    display: block;
    color: #6c757d;
}

.metric-card h3 {
    margin-top: 0.25rem;
    margin-bottom: 0;
    font-size: 1.7rem;
    font-weight: 700;
}

.metric-nps {
    background: linear-gradient(135deg, #5c7cfa 0%, #7950f2 100%);
    color: #fff;
}

.metric-nps small {
    color: rgba(255, 255, 255, 0.85);
}

.card-header {
    font-weight: 600;
    background: #f8fafc;
    border-bottom: 1px solid #e8edf5;
}

.dashboard-panel {
    background: #fff;
    border: 1px solid #e8edf5;
    border-radius: 0.85rem;
    box-shadow: 0 8px 18px rgba(40, 52, 84, 0.07);
    padding: 1rem;
}

.nps-bar {
    height: 0.65rem;
    border-radius: 1rem;
}

.nps-legend {
    display: flex;
    gap: 0.85rem;
    font-size: 0.85rem;
    font-weight: 600;
}

.table > :not(caption) > * > * {
    padding: 0.65rem 0.5rem;
}

.table thead th {
    font-size: 0.78rem;
    text-transform: uppercase;
    letter-spacing: 0.02em;
    color: #64748b;
}

.comments-list {
    max-height: 420px;
    overflow: auto;
}

.survey-card {
    border-radius: 1rem;
    box-shadow: 0 16px 35px rgba(33, 56, 116, 0.14) !important;
}

.survey-intro h1 {
    font-weight: 700;
}

.survey-question-block {
    padding: 0.9rem;
    border: 1px solid #e7edf6;
    border-radius: 0.75rem;
    background: #fcfdff;
}

.survey-step {
    display: none;
}

.survey-step.active {
    display: block;
}

.survey-question-card {
    border: 1px solid #dfe7f4;
    border-radius: 0.9rem;
    background: #ffffff;
    padding: 1.25rem;
    box-shadow: 0 8px 20px rgba(36, 50, 90, 0.08);
}

.score-options,
.nps-options {
    display: grid;
    gap: 0.6rem;
}

.score-options {
    grid-template-columns: repeat(5, minmax(0, 1fr));
}

.nps-options {
    grid-template-columns: repeat(6, minmax(0, 1fr));
}

.score-pill,
.nps-pill {
    cursor: pointer;
}

.score-pill span,
.nps-pill span {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0.75rem 0.5rem;
    border-radius: 0.65rem;
    border: 1px solid #cdd8ea;
    font-weight: 600;
    background: #f8fbff;
    transition: all 0.2s ease;
}

.score-pill:hover span,
.nps-pill:hover span,
.score-pill.active span,
.nps-pill.active span {
    border-color: #2563eb;
    background: #e8f0ff;
    color: #1d4ed8;
    transform: translateY(-1px);
}

.survey-progress .progress {
    height: 0.7rem;
    background-color: #e8edf9;
}

.survey-progress .progress-bar {
    background: linear-gradient(90deg, #2563eb 0%, #7c3aed 100%);
}

.complaint-cta-header {
    font-size: 0.72rem;
    letter-spacing: 0.03em;
}

.complaint-floating-btn {
    position: fixed;
    right: 18px;
    bottom: 18px;
    z-index: 1050;
    padding: 0.7rem 1rem;
    background: #dc2626;
    color: #fff;
    border-radius: 999px;
    text-decoration: none;
    font-weight: 600;
    box-shadow: 0 10px 24px rgba(185, 28, 28, 0.32);
}

.complaint-floating-btn:hover {
    background: #b91c1c;
    color: #fff;
}

@media (max-width: 768px) {
    .nps-options {
        grid-template-columns: repeat(4, minmax(0, 1fr));
    }
}